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Sep
6
Production Update September 2021
Posted by Sophie G on 06 September 2021 02:00 PM

With only a few more months until Christmas we have noticed some customers getting organised and ordering their presents early. Now is a great time to beat the rush and get your orders in, especially with shipping companies facing such a large increase in parcels and ongoing delays.

We are doing our very best to counteract those shipping delays by sending out your orders as soon as we possibly can. Thank you so much for your patience during this crazy time.

Last month we noticed an increase in orders for single greeting cards. With a large part of the country in lockdown our single greeting cards are perfect for sending a little note to your loved ones to let them know you are thinking of them. You can order them quickly and easily online and have them sent straight to your friends and family.

If you have any feedback on your order or any of our products, we would love to hear from you. Please send us an email at business@photobookshop.com.au .


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Sep
6
Customer Support Update September 2021
Posted by Sophie G on 06 September 2021 02:00 PM

We’ve had another busy month in Customer Support assisting you all with your projects and answering your queries.

We have just launched our brand new sister business, Thread The Word, where we knit custom made, personalised baby and kids blankets. Head over to www.threadtheword.com to check it out and order a blanket!

Our Father’s Day sale was a huge success and we saw lots of customers purchase and create some wonderful presents for Dad. We hope all the dads and father figures had a wonderful day and were happy with their personalised gifts. With Christmas only a few months away, it’s a great time to start thinking about creating some Christmas presents for the family. Keep an eye on your emails for our annual calendar sale coming soon.

We’re also running a Latitude Pay promotion at the moment which ends on the 12th September. If you make a purchase over $40 and choose to pay with Latitude Pay, you will receive $10 off once you proceed through to payment!

As always, if there is anything you think we could be doing better or you just want to have a chat with us, click on the green icon in the bottom right corner of the website to start an online chat with us.


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Sep
6
Graphic Design Update September 2021
Posted by Sophie G on 06 September 2021 02:00 PM

Cheers to you! We have just launched our personalised flasks and added over 50 designs to the range! Our flasks are perfect for a unique birthday, groomsmen, godfather or Father’s day gift. Choose from one of our many designs or upload your own. Our flasks are made from stainless steel with an attached screw cap and are 6oz (177ml) in size. 

Stay tuned for a big announcement from us on our brand new feature that will change the way you order photobooks!

If something is not quite right or you have any suggestions please let us know. We love to hear your feedback to improve our website and templates.  Email us at inspiration@photobookshop.com.au .


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Aug
3
Production Update August 2021
Posted by Sophie G on 03 August 2021 12:07 PM

Another month has passed and we are one month closer to Christmas! This month we received a record number of Stocking and Santa Sack orders due to our Christmas is July sale. We love to see our customers getting organised for Christmas and beating the peak period. We’ve also seen an increase in orders for calendars due to the end of the financial year.

We have welcomed another team member to Production, Ellen, who will be our new Print Operator. Ellen comes with a wealth of knowledge and a recent qualification in printing and we are so looking forward to the positive impact she will make in Production.

In July our Director Peter had his birthday and we celebrated by having a team morning tea with cake and croissants.

Unfortunately lockdown number 5 meant we had to reschedule our team laser tag activity but the competition will be back on this month!

If you have any feedback on your order or any of our products, we would love to hear from you. Please send us an email at business@photobookshop.com.au .


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Aug
3
Customer Support Update August 2021
Posted by Sophie G on 03 August 2021 12:06 PM

We’ve had another busy month in Customer Support assisting you all with your projects and answering your queries.

Our 10% off all vouchers sale was a huge success and we saw lots of customers purchase some real bargains. With Christmas only a few months away, it’s a great time to start thinking about creating some Christmas presents for the family. Keep an eye on your emails for our next sale.

We have recently had a few enquiries about our Price Beat Guarantee. For those customers who aren’t aware, if you find a lower priced identical item (or very similar size), we will beat the price by 10%. How great is that?! All you need to do is take a screenshot of the price on the competitor’s website, email it to business@photobookshop.com.au and once approved, we’ll send you a special payment link.

As always, if there is anything you think we could be doing better or you just want to have a chat with us, click on the green icon in the bottom right corner of the website to start an online chat with us.


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Aug
3
Graphics Design Update August 2021
Posted by Sophie G on 03 August 2021 12:05 PM

It’s almost here! We are just putting on the finishing touches. 

We have been working like crazy behind the scenes this month to get this new feature up and running and ready for you to use. This feature will become your new best friend and for those short on time or creativity our amazing new product will change your life. We will keep you posted.

We want to hear from you! If you have any suggestions on templates, layouts or scrapbook items you would like to see in the software or online designer, please let us know. We love to hear your feedback to improve our website and templates. Email us at inspiration@photobookshop.com.au .


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