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Customer Support Update April 2021
Posted by Sophie G on 01 April 2021 02:15 PM

This past month we have been busier than ever with the launch of our new Live Chat feature!

We now have a small green chat icon available on every single page on our website, including the online designer. This means you can now chat with us at any stage of creating your project, we are just one click away! The Live Chat feature is available during our usual support hours, Monday to Friday 9:00am – 9:00pm and on Saturdays 10:00am – 5:00pm.

We have noticed a huge increase in customers live chatting with us. We love this new feature as we find we can usually solve most of your queries straight away.

Our Customer Support Team will be taking a well-earned break over the Easter weekend and will be closed from Friday 2nd April (Good Friday) and reopen on Tuesday 6th April.

We look forward to another busy month in the lead up to Mother’s Day!

We are always looking to improve our customer’s experience so if there is anything you think we could be doing better please let us know by emailing .

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