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Customer Support Update May 2021
Posted by Sophie G on 03 May 2021 01:59 PM

We have been very busy in Customer Support assisting customers with Mother’s Day related enquiries. We have seen a huge increase in Live Chats since we introduced our new Live Chat system last month. We’ve loved chatting with our customers and assisting them with placing their Mother’s Day orders. Every time you Live Chat with us there is a live person on the other end assisting you.

With restrictions having been eased in Victoria we have had a few staff members return to the office. It’s been great seeing everyone in person again.

We have launched an exciting new offer for new customers where they can receive $10 off their first purchase by signing up and creating an account with us. If you have any friends and family who have been meaning to get started on creating some photobooks, now is the time to join!

We are always looking to improve our customer’s experience so if there is anything you think we could be doing better please let us know by emailing .

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